Decision Making

Mission Capacity Achieved (Readiness) & Life Cycle Cost Analyses for Fighter Aircraft F-XX Fleet

Freedonia is a modest sized country with a population of roughly 20 million. Freedonian Air Force (FAF) has approximately 150 fighter aircraft. The Commander of FAF has realized that operations and maintenance costs for these aircraft are substantially increasing every year due to aging fleet. The Commander wants to develop a long-term acquisition strategy to replace its aging aircraft fleet. The aircraft code-named F-XX is smaller and simpler than contemporaries but it costs less to both procure and operate, making it a popular aircraft.

Leading Process Improvement at Motebang Hospital

This case is designed to illustrate the difficulties of working to improve customer service in a resource-challenged setting with little or no formal authority. Additionally, the case provides examples of historical data and continuous quality improvement (CQI) implementation that could or could not benefit those it was intended to serve.

Another Cheating Scandal—But This Time It's Not The Students

In March 2015, Newpoint High School, one of the high-performing charter schools in Escambia County, Florida, suddenly found itself at the heart of a real scandal when the School District announced publically that it appeared there was a possibility that school administrators had pressured teachers to falsify attendance records, delete overdue assignments, give answers to tests, and change grades in order to ensure that Newpoint seniors would advance to graduation. And the suggestion was that this was only the tip of the iceberg.

Esperanza Healthy Families: Strategic Program Development for a New Nonprofit

This fictional simulation demonstrates the challenges of developing programs for a nonprofit organization with multiple and sometimes competing demands. Esperanza Healthy Families includes both health and nutrition components with program directors for each who advocate for their own programs. The Executive Director must find middle ground while also faithfully executing a charge for the Board to propose programs that align with board goals.

Hiring a Sustainable Development Specialist: Diversity and Pre-Screening Applicants with the Use of a Google Search

In this straightforward and timely case, students are tasked with navigating the intricacies of public personnel hiring including the managerial, political, legal, and ethical challenges that are commonly faced by public managers. As the director of a city economic development division, the student must choose between a group of candidates that have applied for a new position that has opened up in the department. Each candidate’s qualifications are described with the inclusion of details from the candidates personal life that create a twist in what should be a simple hiring process.

Cities in Flux: Urban Redensification in Detroit and Guangzhou

A shrinking Detroit and an expanding Guangzhou shape this case, which aims to introduce readers to the nuances of population density and the importance of redensification in sustainable urban planning. Redensification policies in these cities offer a novel way of thinking about how to distribute populations and jobs to optimize public services and a city’s quality of life.

Five Mini-Cases on Ethics in Management

The five mini-cases on ethics in managerial decision-making are intended to portray real life managerial dilemmas in a way that will help students develop frameworks for addressing those dilemmas.

Advocating for Immigrant Integration: OneAmerica's Washington New Americans Initiative

Over the past decade, immigrant rights organizations in several states seized the opportunity to shift their advocacy efforts from a narrow focus on reform of the nation’s immigration laws to a broader platform of improved immigrant integration into American society. This meant an expansion of policy focus into all aspects of immigrant life, including education, health care, and employment opportunities. To accomplish this, immigrant rights organizations had to devise new strategies to advocate for change at the level of state government.

Pineville Hearing & Deafness Center

This case illustrates the struggles of a well established nonprofit to understand its financial position after expanding its real estate and long-term debt just prior to the Great Recession. The case actors wrestle with understanding measures of financial performance including EBITDDA (Earnings Before Interest, Taxes, Depreciation, Depletion and Amortization) and GAAP (Generally Accepted Accounting Principles) net income and depreciation.

The Eight Neighbors: A Case Study in Collaboration and Formalization

This case demonstrates most clearly the challenges to starting and sustaining a collaborative partnership. By examining the different steps that the Eight Neighbors partnership has taken between September 2008 and August 2010, this case also highlights the potential benefits and challenges to tackling community-wide issues with an approach that involves different sectors and a diverse set of stakeholders.