This case challenges students to penetrate the complexities of metropolitan governance. Sound Transit, an entity newly created by voter mandate, must organize a seamless, one-ticket system across the boundaries of four established transit agencies in order to launch regional transportation service on time.
Students of public or personnel management will be challenged by this fast moving case study showing the sequential decisions made in a charged management situation. A recently appointed engineering commissioner in an urban building department is confronted with disconcerting allegations of unethical conduct by one of her supervisors. The supervisor responsible for commercial building inspections is alleged to have enlisted the aid of city employees, on "company time" for construction work on his own home, using city vehicles in the process.
As candidate Greg Nickels visited different communities during his campaign for mayor of Seattle, news reports erupted over the death of Aaron Roberts, an African American male. According to the Seattle Post-Intelligencer:
“During the traffic stop, police said, Roberts grabbed a [police] officer's arm, stepped on the gas and dragged him. The officer's partner scrambled to the passenger side of the car and fired a round that killed Roberts.”
On a Tuesday evening in April 2010, South Park residents and local business owners gathered at the local Machinists Union Hall to hear King County representatives make a surprising and disheartening announcement: the South Park Bridge would close. The bridge was the main link between the largely low-income and industrial neighborhood of South Park and downtown Seattle, and supported traffic flow onto the main retail corridor in South Park. This traffic provided much of the customer base on which the small businesses depended almost entirely.
Instructors may use this case to teach operations analysis, and demonstrate the use of "continuous improvement" or "work re-engineering," inclusive decision-making and strategic organizational development. This case is ideal for provoking classroom discussion about the risks associated with different problem solving strategies from the perspective of the chief executive, about work flow systems and identifying moments of key customer contact ("moments of truth").
This two part case and its companion bring real world problems into the study of statistics, research design, and communication with non-statistician audiences. Each case invokes multiple skill sets, aiding students in consolidating their knowledge. The brief texts are accompanied by ample data and extensive questions that instructors can use flexibly to combine class discussion, small group work, and writing assignments.
This case describes a conflict between historic preservation and economic development in Malaysia in a multicultural environment where issues of race, religion and economic class complicate the preservation versus development debate. The case focuses on the battle over the preservation of Kampung Masjid Melayu Lebuch Acheh (Acheen Street Malay Mosque Village) in the inner city of George Town, the second largest city in Malaysia.
The case discusses the acceptance and implementation of the Nairobi Metropolitan Transmission Ring (NMR) as one solution to address Kenya’s electricity supply issues. The NMR project required the balancing of multiple influencing parties to satisfy national development criteria, highlighted by Kenya’s Vision 2030, with multilateral financing prerequisites. While the case focuses on decisions made at a national level for development within one city, it addresses public and private concerns, individual and national economics, income inequality, environmental externalities, and rural vs.
Santiago suffers from a serious air pollution problem. With six million people, a third of the country’s population, in a bowl surrounded by the Andes, air quality is among the worst in the world. Two major sources of airborne particulates were exhaust from cars and buses.
The Sustainable DC plan launched in 2012, aims to transform Washington D.C. into the greenest, healthiest, most livable city in the US. Part of this plan included expanding the city’s urban tree canopy to 40% by 2032. This is described as a keystone target that it is linked to the attainment of other goals in the plan.