Search Cases

Results

Found 84 cases in the category Decision Making

  1. Consumers have increased their use of compact fluorescent lamps (CFLs) due to their greater energy efficiency relative to traditional incandescent bulbs. Despite this benefit, CFLs pose potential environmental, health, and safety (EHS) risks due to the presence of mercury within the lamp itself. Without proper handling and disposal, the mercury can be released, with possible health risks to humans. While each CFL has a small amount of mercury, the cumulative environmental and health effects might be significant.

  2. This cases poses a hypothetical debate over efforts at the U.S. state level to mandate labels on food products containing or packaged in materials containing engineered nanomaterials. As such, it closely mirrors recent debates over labeling foods containing genetically engineered (GE) or genetically modified organisms (GMOs).

  3. At the beginning of a new school year during the Great Recession, Bedford Falls Academy Executive Director Susan Lundberg proposes an ambitious five-year capital improvement and enrollment growth plan. The plan is a complete surprise to the Board, which had met to discuss the school’s strategy just three months earlier. Over the previous three years the highly leveraged and cash strapped school has purchased a new facility on two hundred acres of property, expanded its enrollment area to surrounding communities, and expanded is programming from grades 5-8 to include grades 9-12.

    Education, Finance
  4. Bicycling and Coast City is a comprehensive case study based upon a fictionalized city on the central coast of a Western state. Following a string of cyclist injuries and casualties along the bustling central corridor of Coast City, city leaders decide that action must be taken to improve the safety and mobility of local cyclists. Part A of the case begins with background information and problem definition, setting the backdrop with vivid detail of Coast City and its various stakeholders and political conflicts.

  5. Students of public or personnel management will be challenged by this fast moving case study showing the sequential decisions made in a charged management situation. A recently appointed engineering commissioner in an urban building department is confronted with disconcerting allegations of unethical conduct by one of her supervisors. The supervisor responsible for commercial building inspections is alleged to have enlisted the aid of city employees, on "company time" for construction work on his own home, using city vehicles in the process.

  6. Freedonia is a modest sized country with a population of roughly 20 million. Freedonian Air Force (FAF) has approximately 150 fighter aircraft. The Commander of FAF has realized that operations and maintenance costs for these aircraft are substantially increasing every year due to aging fleet. The Commander wants to develop a long-term acquisition strategy to replace its aging aircraft fleet. The aircraft code-named F-XX is smaller and simpler than contemporaries but it costs less to both procure and operate, making it a popular aircraft.

  7. This case is designed to illustrate the difficulties of working to improve customer service in a resource-challenged setting with little or no formal authority. Additionally, the case provides examples of historical data and continuous quality improvement (CQI) implementation that could or could not benefit those it was intended to serve.

    Decision Making, Program Evaluation
  8. In March 2015, Newpoint High School, one of the high-performing charter schools in Escambia County, Florida, suddenly found itself at the heart of a real scandal when the School District announced publically that it appeared there was a possibility that school administrators had pressured teachers to falsify attendance records, delete overdue assignments, give answers to tests, and change grades in order to ensure that Newpoint seniors would advance to graduation. And the suggestion was that this was only the tip of the iceberg.

  9. This teaching case explores how diversity issues ranging from race and ethnicity to religion and culture span the domain of public leadership. Students are asked to step into the shoes of employment services trainer Alice Rhodes, identify problems in a job training program she is offering to residents of a public housing community, and respond to some of the challenges she faces in meeting her contracted goals.

  10. Instructors may use this case to teach operations analysis, and demonstrate the use of "continuous improvement" or "work re-engineering," inclusive decision-making and strategic organizational development. This case is ideal for provoking classroom discussion about the risks associated with different problem solving strategies from the perspective of the chief executive, about work flow systems and identifying moments of key customer contact ("moments of truth").