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Found 127 cases in the category Leadership

  1. Students of public or personnel management will be challenged by this fast moving case study showing the sequential decisions made in a charged management situation. A recently appointed engineering commissioner in an urban building department is confronted with disconcerting allegations of unethical conduct by one of her supervisors. The supervisor responsible for commercial building inspections is alleged to have enlisted the aid of city employees, on "company time" for construction work on his own home, using city vehicles in the process.

  2. The Utah County Jeep Patrol was tasked by the Sheriff to conduct all search and rescue operations in the County. However, their existing organizational structure and culture was not conducive to the level of service required by the search and rescue demands. As newer, more enthusiastic members joined the team, they realized a change was needed. The new members attempted to inspire this change within the existing organization and after a long and arduous process they ultimately failed.

  3. In March 2015, Newpoint High School, one of the high-performing charter schools in Escambia County, Florida, suddenly found itself at the heart of a real scandal when the School District announced publically that it appeared there was a possibility that school administrators had pressured teachers to falsify attendance records, delete overdue assignments, give answers to tests, and change grades in order to ensure that Newpoint seniors would advance to graduation. And the suggestion was that this was only the tip of the iceberg.

  4. This case presents a dilemma facing Cheryl Chase, the founder and Director of the Intersex Society of North America (ISNA), an organization whose mission is to end shame, secrecy, and unwanted genital surgeries for people born with atypical sex anatomies. Driven by her commitment to the issue, Chase develops ISNA and its board over the course of many years and achieves a high level of visibility and respect for the organization. Chase eventually realizes it is time to leave ISNA and to transition to a non-founding director.

    Nonprofit and NGO
  5. Chief Minister Taib has set in place a massive sustainable dam project (SCORE) to increase energy production throughout Malaysia and develop Sarawak’s economy by bringing foreign industrial investment to the area. The SCORE project dams have been qualified as sustainable by the International Hydropower Association’s (IHA) Hydropower Sustainability Assessment Forum, and construction on the Murum Dam, the third of a potential 12 dams, was completed in 2013.

  6. A shrinking Detroit and an expanding Guangzhou shape this case, which aims to introduce readers to the nuances of population density and the importance of redensification in sustainable urban planning. Redensification policies in these cities offer a novel way of thinking about how to distribute populations and jobs to optimize public services and a city’s quality of life.

  7. Until the 1970s, Johannesburg’s Central Business District (CBD) was the economic center of South Africa and, arguably, of the entire African continent. In the 1980s, however, a series of events and an epidemic of violence led to a mass exodus from the CBD to Johannesburg’s safer northern suburbs. The CBD became a virtual ‘no-go’ zone and quickly lost its significance as the center of Johannesburg. The city shifted to a decentralized sprawl and the CBD fell into a state of abandoned disrepair.

  8. Electricity theft represents a major problem in developing, emerging and even developed countries. This case study focuses on Rio de Janeiro, a city that is growing rapidly yet is also struggling to overcome basic challenges in the electricity sector. Known formally as non-technical losses, electricity theft and electricity fraud have contributed to a precarious situation in Rio de Janeiro in which regularized consumers effectively pay increased tariffs to compensate for high electricity theft levels.

  9. Jakarta is the largest urban center in Indonesia and faces frequent floods with growing intensity. In addition to the geomorphic, climate and natural phenomenon that make the city prone to frequent flooding, rapid urbanization, lack of interagency coordination, and other human factors have aggravated the situation. Informal settlements around riverbanks have resulted in the drastic reduction of the river’s capacity due to encroachment and disposal of solid waste.

  10. India’s economic reforms of the 1990s have led to an exponential growth in industrial and commercial activities, which in turn has led to rapid urbanization. India’s capital city, New Delhi, has been struggling to provide its approximately 17 million residents with adequate amenities. This struggle is particularly prominent in the nearly 700 squatter settlements known as Jhuggi Jhopri clusters (JJ clusters), also known as Delhi’s slums, which are on public land owned by multiple civic bodies.