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Found 75 cases in the category Strategic Planning

  1. This case challenges students to penetrate the complexities of metropolitan governance. Sound Transit, an entity newly created by voter mandate, must organize a seamless, one-ticket system across the boundaries of four established transit agencies in order to launch regional transportation service on time.

  2. This case is about a bureaucratic organization in flux. The government agency in charge of disaster management on the small island of St. Vincent in the Eastern Caribbean is suffering from external threats to its operations as a result of a loss of public confidence. The loss of public confidence is a reaction to the mismanagement of disaster response and relief efforts following a devastating hurricane. The Director (Ag), Ms. Ford, is unable, or unwilling, to rehabilitate the image of the agency in a way that satisfies the general population.

  3. This case presents a dilemma facing Cheryl Chase, the founder and Director of the Intersex Society of North America (ISNA), an organization whose mission is to end shame, secrecy, and unwanted genital surgeries for people born with atypical sex anatomies. Driven by her commitment to the issue, Chase develops ISNA and its board over the course of many years and achieves a high level of visibility and respect for the organization. Chase eventually realizes it is time to leave ISNA and to transition to a non-founding director.

    Nonprofit and NGO
  4. This teaching case explores how diversity issues ranging from race and ethnicity to religion and culture span the domain of public leadership. Students are asked to step into the shoes of employment services trainer Alice Rhodes, identify problems in a job training program she is offering to residents of a public housing community, and respond to some of the challenges she faces in meeting her contracted goals.

  5. Instructors may use this case to teach operations analysis, and demonstrate the use of "continuous improvement" or "work re-engineering," inclusive decision-making and strategic organizational development. This case is ideal for provoking classroom discussion about the risks associated with different problem solving strategies from the perspective of the chief executive, about work flow systems and identifying moments of key customer contact ("moments of truth").

  6. NPower (A & B) provide students with an excellent opportunity to make decisions and plan strategy for two important phases of the life cycle of a new nonprofit technology service organization, NPower. The A Case focuses on some of the critical decisions as well as the first year plan for the start up of the organization and the B Case highlights the issues involved in organizational expansion and going to scale.

    Nonprofit and NGO, Technology
    Strategic Planning
  7. This case illuminates issues associated with the replication of nonprofit organizations and their affiliation in larger structures. The rapid success of SVP Seattle invited its replication in other cities and soon brought the question of establishing a national structure into serious consideration. The case can be used to examine the role of a "model" organization in supporting replication and to explore the critical importance of mission and values in organizational development and growth.

    Nonprofit and NGO
  8. Baltimore has suffered significant amounts of economic damage since the end of World War II and de-industrialization: high unemployment, an exodus of residents to the suburbs, alarming homicide and drug addiction rates, and plummeting educational achievement by residents. To reverse the decline, city leaders have pursued an aggressive policy of redeveloping waterfront real estate for high-end commercial and residential use.

  9. Cities of developing countries are perhaps the most vulnerable for climate change. To deal with their challenges of changing climatic conditions, Rockefeller Foundation created a network of multi-level organizations working in different cities, the Asian Cities Climate Change Resilience Network (ACCCRN), in 2008. ACCCRN’s primary goal is to build city-level climate resilience and to share experiences and “success stories” through network to encourage other cities and scale up climate resilience actions globally.

  10. This case focuses on the Singaporean government’s pilot strategy for implementing smart grid technology as a means to empower its energy dependent modern economy. Already blessed with one of the world’s most reliable electric grids system, the Singaporean government remains proactive in providing greater reliability and efficiency through innovation.