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Found 297 cases

  1. This case study is about a fictional police department with issues and situations drawn from a number of real-life scenarios faced by police administrators in the United States. The content allows for open discussion about overcoming resistance to change, organizational dynamics, management, communication, and many other public management issues. It is intended to help students develop problem identification, potential solution development, and reflection skills.

  2. This E-PARCC award-winning case, "Combat and Collaboration in Seattle's Historic Minimum Wage Debate”, provides a gripping and vivid example of an innovative policy-making process in a major city. Students are thrust into the action as the Mayor of Seattle struggles to find common ground between the age-old foes of labor and business after creating a committee of stakeholders to design a new minimum wage law. If the Mayor succeeds, Seattle will become the first major city in the country to raise its minimum wage to $15 per hour.

  3. Early on, conflict emerged. Staff did not understand the purpose of equity training or see the connection to better outcomes for youth in foster care. Some staff voiced concerns about focusing equity solely through the lens of race instead of including multiple marginalized identities. Brooks, kept out of the loop, remained unaware of brewing conflict until it came to a head within the Equity Team. Individuals of color voiced religious (Christian) objections to LGBTQ people, and Brooks had to decide how to respond. In Part B, she replaced equity trainings with emotional intelligence training.

  4. In this straightforward and timely case, students are tasked with navigating the intricacies of public personnel hiring including the managerial, political, legal, and ethical challenges that are commonly faced by public managers. As the director of a city economic development division, the student must choose between a group of candidates that have applied for a new position that has opened up in the department. Each candidate’s qualifications are described with the inclusion of details from the candidates personal life that create a twist in what should be a simple hiring process.

  5. This case explores the Community Building Policy (CBP) of the city government of Seoul, Korea, and spotlights some projects and activities in urban neighborhoods of Seoul. The case provides opportunities for students to learn about the meaning of community and the importance of social capital as a key component to neighborhood as well as how government policies may support community building processes and what benefit government can offer for more effective community building initiatives in a modern megacity.

  6. As candidate Greg Nickels visited different communities during his campaign for mayor of Seattle, news reports erupted over the death of Aaron Roberts, an African American male. According to the Seattle Post-Intelligencer:

    “During the traffic stop, police said, Roberts grabbed a [police] officer's arm, stepped on the gas and dragged him. The officer's partner scrambled to the passenger side of the car and fired a round that killed Roberts.”

    Community Organizing, Diversity, Ethics
  7. On a Tuesday evening in April 2010, South Park residents and local business owners gathered at the local Machinists Union Hall to hear King County representatives make a surprising and disheartening announcement: the South Park Bridge would close. The bridge was the main link between the largely low-income and industrial neighborhood of South Park and downtown Seattle, and supported traffic flow onto the main retail corridor in South Park. This traffic provided much of the customer base on which the small businesses depended almost entirely.

  8. At the beginning of a new school year during the Great Recession, Bedford Falls Academy Executive Director Susan Lundberg proposes an ambitious five-year capital improvement and enrollment growth plan. The plan is a complete surprise to the Board, which had met to discuss the school’s strategy just three months earlier. Over the previous three years the highly leveraged and cash strapped school has purchased a new facility on two hundred acres of property, expanded its enrollment area to surrounding communities, and expanded is programming from grades 5-8 to include grades 9-12.

    Education, Finance
  9. This case follows an ongoing leadership challenge within a small volunteer-dependent non-profit crisis support organization called the Corvallis Crisis Line (CCL), and the impact of poor management on vulnerable agencies. The Corvallis Crisis Line is an anonymous crisis phone line staffed by volunteer community members who participate in extensive training around active listening, appropriate intervention, and service referral for local community resources.

  10. This case is about the basics of labor-management relations strategy and approaches. It provides an opportunity for students to observe, compare, and analyze the conduct and results of labor-management relations in one city over three different city administrations spanning twenty-one years.